I believe that BG, as recently put, is the kind of place you iether LOVE or HATE and this splits the population into 2 halves, on one side you have the Money Grabbing, Quality Inspectors, with posh jobs, having been everywhere the service is bad because people are over worked and under paid. Then you have the other half, Dont Mind, Can see why things are the way they are, more forgiving and accepting to the needs of others and not them selves.
Why cant we let BG develop into its own type of place instead of comparing to everywhere else, if you dont like the service say so and leave, find the right place. Just dont go complaining all the way back to the UK, BG needs to learn and to be forgiven. for this to happen you need to realise that theres more to life than if a waiter smiles at you or not!

I FELL IN LOVE WITH BULGARIAN VILLAGE LIFE.IT WAS JUST LIKE GOING BACK IN TIME WITH LOVELY PEOPLE AND PRICES TO MATCH.SADLY STILL BACK IN TIME BUT MODERN WESTERN PRICES.

It seems to me Bulgaria suffers from a crisis of management. Some
individual staff are very good.
This crisis of management extends
to the hotels, restaurants and
property complexes and also to
numicipal bodies who have allowed
far too much oversupply to the detriment of the resorts - particularly in Bansko. On the other hand more investment in the
actual ski resort facilities and
in providing amenities such as golf courses is needed.
People won't come to Bulgaria if Austria or Slovenia are cheaper.
By all accounts they provide a
better service and better infrastructure and everything.
The fact that it was cheap is the
main reason the tourists came in the first place. Surely Bulgaria does not want to lose customers?
If Austria and Slovenia are cheaper why come to Bulgaria?

Mother nature should be shot at dawn for giving this beautiful country to the Bulgarian Tourist Board in the first place. They are slowly desecrating one of the most beautiful countries in the world, driven by greed replacing thousands of acres of forests with concrete jungles. At the last count some 200,000 between Pamporovo and the black sea coast and rising like steel skeletons from the grave that once bore outstanding beauty. We were in Pamporovo in early February the piste was in a really dangerous condition the first couple of days. The drinks at the hotel 1 small bottle of beer 7 leva, we visited a village one day about 10 miles from the resort 4 pint bottles beer 2 orange juices 7.5 leva total? The rep at the resort advised avoid the villages, they will try and rip you off?

This comment has been removed by the moderator because it contained .

This comment has been removed by the moderator because it contained .

Tourism is not just the beaches, the ski slopes and the large hotels, but also the history and culture of this wonderful country. It is not everyone who is satisfied lying on a beach all day and everyday but their are tourists who are very happy to become tanned by the sun.
Tours of historical site are popular in every country as is the adventure of exploring the culture and meeting the people who craft their goods to enhance their incomes.
Tourism includes so very much more than can ever be imagined, golf, museums, monasteries,landscapes and mountains,forest and most important of all the people with their skills, personalities and culture.
Bulgarian tourism may be able to improve their services in another few years but at the present time investment is a priority.

The Bulgarian tourist industry has a lot further to go down the slippery slope before they realise that the kind of service that they provide is very poor based on what is close by in your France, Austria's and so on. When will they understand for instance, why are people from say the UK going get on a plane fly roughly three hours, over some far better resorts and finaly leave BG with a bad taste in thier mouths, vowing never to return. Now that the credit crunch is upon us all and the cash in peoples pockets means even more do they not understand that, rip of BG is not so attractive. When will the resorts realise that a better service is needed to encourage people to come visit BG. I could go on and on but why bother, they will still believe that they are the smartess people on this here plannet and everyone else is a fool. BG whatch this space, the rest of the world needs you far less than you need them. Get your act together before it is to late.

RETURNING TO BULGARIA ONCE AGAIN.I MUST REMEMBER TO COUNT MY CHANGE GET A QUOTE FOR THE TAXI,AND NOT LET THE PORTER AT THE TRAIN STATION GET HOLD OF MY CASE WITH HIS SKY HIGH CHARGES. TOURIST.

We were in Bansko and it was a horror!!! they have huge logistic problems, the restaurants ask for a deposit if you want to make a reservation and if you ask: why?they react rude and answer that they have enough people ( for how long?) to go any where in Austria is cheaper and if you compare the quality, infrastructure, and every- thing... no doubt to go out of here. Someone knows where is a complain tourist office.

Yep... the credit crunch ought to be...

Not the poor service,..
Not the high prices...
Not the suspicious businessman...
Not the street hookers...
Not the lack of order

IT IS THE CREDIT CRUNCH... that is at fault for Bulgarian tourism. Next thing would be the "Busmanci grandmother". US Cruise Industry is doing fine and not complaining, I have not stopped reading about Bulgarian tourism problems... as that is the only thing Bulgaria posses. Now thinking of it, it may be the only worthy thing... the nature and history... the rest is either sold or emigrated and is not in Bulgaria anymore.