On the surface Sofia may seem just a broken down city, clogged with traffic jams, neglected by its politicking mayor, and populated by weary citizens and lunatic drivers. But no. There’s more to Sofia than you think. Sofians are very interested in sport, and although you may think that football, tennis or even skiing are the most popular sports you will be proved wrong. By far the leader in sporting contests is one which is unnamed, little spoken of, but practised by many commuters. It’s called ‘beat the ticket inspector’. It requires mental dexterity, combined with speed of reaction, and sometimes excellent debating skills, if you are to avoid the fine of 10 times the fare, for not having a ticket. Yes, travelling on Sofia’s public transport provides a wonderful source of material for budding writers, and can offer more fun or frustration than any other form of Bulgarian entertainment.
The system in Sofia is showing some improvement, particularly the trams which are being steadily replaced or modernised. However, the buses remain one of the chief culprits in adding to the already polluted atmosphere. The regularity of all public transport remains haphazard, and it’s not at all unusual to wait half an hour for a tram, then for two to arrive together. The drivers are not famed for their good manners, often trapping people in the hydraulic doors, or driving off too soon; and the ticket inspectors are legendary for their behaviour.
My wife works in an area of Mladost, quite a long way from the centre, and it’s difficult for her to travel back and forwards, involving buses and or trolleys. Recently, she caught a bus heading in our direction, which was being driven by a very stroppy woman. She was jerking the passengers backwards and forwards, swearing at other drivers, generally misbehaving and driving very badly. At one point along the way she stopped to make a call from a public phone booth, and further on stopped to buy some fruit from the market.
Although some people were muttering, nobody dared to challenge her. That was until nearing the centre where she encountered heavy traffic caused by a football match between Sofia’s two top teams. In her haste to cut through the traffic, she missed one stop altogether, and stopped a lot further down the road. This was too much for one passenger, who got up and in a loud voice began to remonstrate with her. What was she doing? This was public transport, she was not supposed to use it for her personal requirements, and should stop in the correct places. She argued a little, but he wouldn’t be silenced and in his anger he used the ‘ti’, more personal form of address. At this, she puffed out her ample chest and shouted at him "Don’t get so familiar, you’re not sleeping with me!"
It's a nice witty account, but things are no better in Poland or (sometimes) in the UK.
I must say that when I first arrived in Sofia in 2005 from the airport in a thunderstorm, and got left stranded by the airport bus at Orlov Most, passers-by were extremely kind and helpful in finding me a taxi (despite all difficulties in the rain), and locating my hotel. This wouldn't have happened in London....
Dear Jordan
With due respect to fair criticism, this is what I call a sweeping generalisation. Or shall I say Westernism?
Best
Geri
Come on Peter, you've obviously misread the tone of David's pieces, which are very funny, and actually quite affectionate. I know exactly what he's talking about, but it doesn't stop me liking BG!
David --
So you're not getting UK-level service here, big deal - you're not paying UK-level money either, right? Isn't that why you're still here, anyway? It mustn't be that bad then, correct?
So then get over yourself and get a little street smart, you're not in Kansas anymore. Anywhere in Eastern Europe you go, the same things will be true - if you don't know the language, if you use public transportation, if you park downtown (seriously, you can't read a Reserved sign???) - chances are you're setting yourself up for trouble. No one born here is obligated to know English, I'm sure you're at least reasonable enough to not demand that!
And yes, customer service is horrible and needs to change radically, but you're not getting paid BG-rate salary anyway, so take it easy on the hating, let us BG-salaried people hate on the waiters and bus drivers and PO workers :).
What amazes me is that you're old enough to have a son of legal driving age, yet you seem that you have not yet learned that you get what you pay for. Flash those waiters some top dollar, start paying UK prices for your meals, leave big tips and you'll see them tripping over to serve you. It's that easy. Should an online comment tell you that?
Best,
Peter
Why is it that you have to get your packages wrapped by the Post Office and why do they insist on looking inside your package to check what's in it? Its the last bastion of Stalinism in eastern Europe and should be privatised immediately.
This is what I call Bulgarianizm. Behaving badly. It is corrupt and angry little country, which by the way has lots to offer, minus all the other shit. Pardon my French. Long way to go for Bulgaria and its citizens.